Getting access
Acre is currently in closed beta. If you received a TestFlight invite, use the same Apple ID that received the invitation. If your invite expired or you need a new one, email support.
Acre app support
Support for Acre
Get help with Acre beta access, account questions, app issues, and privacy requests.
Emailsupport@acremarkets.com
For faster help, include your device model, iOS version, and the email you use with Acre.
Help topics
Common support needs
Using Acre
Acre lets people follow residential real estate markets, make predictions about homes and places, and understand market-discovered housing price signals.
Account help
For sign-in issues, invite problems, profile questions, or account changes, contact support from the email address associated with your Acre account.
Data and privacy
For help with personal data, account deletion, privacy questions, or data export requests, email support with the subject line Privacy Request.
Questions
Support FAQ
How quickly will Acre respond?
We review support requests during business hours and aim to respond within two business days.
What should I include in a support request?
Include your name, the email tied to your Acre account, your device model, iOS version, and a short description of what happened.
Is Acre available outside the beta?
Acre is rolling out gradually. If you do not have access yet, you can request access from the main Acre site.
Where is Acre's privacy policy?
You can read the Acre Privacy Policy at /privacy.
Where are Acre's terms?
You can read the Acre Terms of Service at /terms.